Applications of text mining in services management: A systematic literature review
Sunil Kumar; Arpan Kumar Kar; P. Vigneswara Ilavarasan. (2021). Applications of text mining in services management: A systematic literature review. International Journal of Information Management Data Insights.
DOI: 10.1016/j.jjimei.2021.100008
Original publication: https://doi.org/10.1016/j.jjimei.2021.100008
Licensed under Creative Commons Attribution (CC BY).
This copy is redistributed under the terms of the licence above. No changes have been made to the content.
This work is catalogued and linked here, not hosted. It is published under Creative Commons Attribution (CC BY), and the publisher's copy at the link above is the version of record — follow it to read or download the paper.